Terms and Conditions
Welcome to Mattress Land. By accessing or using our website (the "Site"), you agree to be bound by these Terms and Conditions (the "Terms"). Please read these Terms carefully before making any purchase or using any part of the Site.
- General Information
Mattress Land
Unit 5, Imex Business Park
Flaxley Road, Stechford
Birmingham, B33 9AL
United Kingdom
Email: hello@mattressland.co.uk
These Terms govern your use of the Site and the purchase of products from Mattress Land. By accessing the Site, creating an account, or placing an order, you agree to comply with these Terms.
- Products and Services
We offer a variety of mattress-related products for sale. All products are subject to availability, and we reserve the right to discontinue any product or service without notice. We also reserve the right to limit the quantity of any products or services that we offer.
- Payment Terms
- We accept standard payment methods, including credit and debit cards, PayPal, and any other payment methods specified on our checkout page.
- All prices are listed in GBP (£) and include applicable taxes unless otherwise stated.
- Payments must be made in full before the order is processed. By submitting payment information, you authorize us to charge the applicable amount to your payment method.
- Shipping and Delivery
- We offer shipping to the UK and may offer international shipping where applicable. Shipping fees and delivery times vary depending on your location.
- We use trusted shipping carriers to deliver your order, and tracking information will be provided once your order is shipped.
- Delivery times are estimated and may vary due to unforeseen circumstances. We are not responsible for delays caused by third-party shipping providers.
- Returns and Refunds
- If you are not satisfied with your purchase, you may return it within [insert number of days, typically 14 or 30 days] from the delivery date for a refund or exchange, subject to the following conditions:
- The product must be in its original packaging and unused.
- You must provide proof of purchase.
- You are responsible for return shipping costs unless the product is defective or damaged.
- Refunds will be processed to the original payment method within [insert time frame, typically 7-14 business days] after the returned product is received and inspected.
- For more information on our returns policy, please contact our customer service at hello@mattressland.co.uk.
- Customer Accounts
- You may create an account on our Site to manage your orders and save your information for future purchases.
- You agree to provide accurate and complete information when creating an account. You are responsible for keeping your account information secure and for all activities that occur under your account.
- We reserve the right to suspend or terminate any account at our discretion if we believe it has been used in violation of these Terms or for fraudulent purposes.
- Limitation of Liability
- Mattress Land is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or your purchase of any products from us.
- We are not responsible for any delays, inaccuracies, or errors in the delivery of products due to third-party carriers.
- Our liability is limited to the purchase price of the product in question, and we are not responsible for any damages beyond that amount.
- Intellectual Property
- All content on our Site, including logos, images, text, graphics, and product descriptions, is the property of Mattress Land or its licensors and is protected by applicable copyright and trademark laws.
- You may not use any content from the Site without our express written permission, except for personal, non-commercial purposes.
- Governing Law
- These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from your use of the Site or purchase of products will be subject to the exclusive jurisdiction of the courts in the UK.
- Modifications to Terms
- We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.
- Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Mattress Land
Unit 5, Imex Business Park
Flaxley Road, Stechford
Birmingham, B33 9AL
United Kingdom
Email: hello@mattressland.co.uk